Contact Us


Our expert team will ensure that every aspect of your stay, event, and excursion with us is absolutely perfect, whether it be a family reunion, a group retreat, or an intimate wedding. Please fill out the form below with your information and queries and allow our concierge to revert back through phone or email. We are here to help seven days a week and look forward to hearing from you.

contact details

Ole Sereni
Luxury Airport Hotel in Nairobi
P. O Box 18187 – 00500,
Nairobi, Kenya


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Cancellation Policy

Group/individual Reservations that are cancelled or reduced in length of stay, or numbers, are subject to cancellation charges and no-show fees at the discretion of the Hotel and are as follows:
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